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Management Team
Anthony Partridge
Facilities Operations Manager
Anthony manages the Facilities Assistants and Mail room. Anthony has excellent logistical abilities which he now uses on a daily basis sorting, prioritising and delivering a robust customer friendly service across campus. Anthony also leads in organising the collection, reuse and disposal of our waste.
01392 723919
07585 329384
Alain Brooker
Facilities Operations Manager
Alain is the Facilities Operations Manager for the Forum Complex (Forum, Devonshire House, Great Hall). He is responsible for the day-to-day operations, as well as the look and feel of the Complex. Alain line manages the day and night Facilities Assistants and the Forum Service Yard, working closely with the central logistics team to accommodate events, bookings and learning spaces. The Streatham Campus receptions team also comes under Alain’s remit. The focus for Alain and his team is to ensure the smooth running of the Forum complex and Streatham receptions, working with many different stakeholders to streamline communications, deliver excellent customer service and maximise efficiency.
01392 726597
07866 139593
Aurelia Taylor
Senior Facilities Operations Manager
Aurelia leads the FM Cleaning Team. Aurelia has many years of cleaning and managerial insight which she uses on a daily basis planning, proritising, and delivering high quality cleaning experience for all University users. The cleaning team of circa 200 staff ensures that all University owned academic and accommodation buildings are clean, safe and ready for use. Aurelia works closely with the Facilities Operations Managers to ensure processes, work schedules, rotas and SLA's are adhered to. Aurelia also works closely with our internal stakeholders to ensure smooth running of all University based events and operations.
01392 725804
07554 338718
Caroline Yoe
Facilities Operations Manager (Compliance)
Caroline works across the Facilities Operations team to deliver compliance and ensure contracts are meeting the expected standards, whilst ensuring value for money. Her current areas of focus include cleaning, waste and recycling management, and representing the team on new build and refurbishment projects. Additionally, Caroline provides support with the Environmental Management System to ensure the team remains compliant with its ISO 14001:2015 certification, alongside environmental legislation. With an enthusiasm for continuous improvement and a focus on planning and detail, Caroline is driven by maintaining excellent relationships with both internal and external stakeholders to ensure the best outcomes for the University of 911勛圖.
01392 661000
07770 326175